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Cannot Load Dialog, Error 623


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#1
frangokid

frangokid

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I get the following error message when browsing the Internet. The message appears sporadically, and sometimes in rapid succession. I have not been able to determine what causes it to appear.

Title of message dialog box: Network Connections
Cannot Load Dialog
Error 623: The system could not find the phone book entry for this connnection.

Before this error message began appearing, I wanted to load and use the Netscape browser. I found what I thought was the Netscape browser program among some pre-installed programs on my computer. I installed the program only to discover it was not the brower, but a program to use to access the Internet. Once I figured this out, I halted the installation. However, after that, I would continually get a dialog box that would pop up askig me to complete the installation. To get rid of this annoyance, I used the "Add or Remove Programs" utility to remove the Netscape internet access program.

The error message described above began appearing after I removed the Netscape program.

I would like to get rid of this annoying "Error 623" message, but have no idea how to do so.

Any help would be GREATLY appreciated!

Background Information:
My operating system: Windows XP
My browser: Firefox 1.0.7
My level of computer/Internet knowledge: just enough to be dangerous!
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#2
pip22

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Try System Restore. If available choose a restore point (they are all dated) which takes you back to the date before the problem started.
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