[Rickstermynor]

I have win98 SE and on booting I get win98 screen then blue screen with

" A Fatal exception has occurred at 0167:BFE812D3. The current application will be terminated. "

After pressing any key about 3 times it reboots and goes through the whole thing over again.

This just started happening have not added anyting that I can remember to system

Would really be thankful for any suggestions... I'm not a real PC winny so have patients.

Rickstermynor

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Did you visit windows update?

Check to see if you have kb891711 in add/remove software in control panel

If so, remove it

[gerryf]

Did you visit windows update?

Check to see if you have kb891711 in add/remove software in control panel

If so, remove it

[Rickstermynor]

Jerryf

The problem is that the pc will not boot up into windows. If I boot up in safe mode it just gives me the blue screen message and hangs

If I boot up normal I just get a blank screen with a blinking cusor so I have no
windows period.. But know that you mentioned it... When this all started acting up
I had updated a few things about 2- 3 months ago... DO not use this PC much
I have a XP system...

So if you have a work around in DOS or anything else that would be great!

Thanks

Rickstermynor

[gerryf]

I am confused,,,first you said win98se

Now you say you have you have xp....

what is it?

[Rickstermynor]

Gerryf,
what I meant was I have a win98se with the problem. But I dont use it much because I also have a system with XP on it and that is my primary system

So after updating the win98se system, it sat for a while.. then when I started using it a little this problem started happening.. So forget the XP system... It is the WIN98SE I'm having problkem with.

Thanks

Rickstermynor

[gerryf]

start your computer holding down the ctrl key....willit boot?

[Rickstermynor]

gerryf

yea it goes into the win98 startup menu at normal mode then gives win98 screen, then all I get is a blinking cursor top left of screen
Hiting return or any other key does nothing it's just sits there..
ctrl alt del will not reboot it

only cold or warm boot then I get a windows was not shut down properly
and it goes throught he whole process until it hangs agai

Thanks,

Rickstermynor

[gerryf]

boot into dos

at prompt, type

del C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

reboot

This MAY not be this issue. KB891711.EXE causes all kinds of issues, but this would be the first time I have seen it prevent boot up....

But, try it first and we will move on from there.

[Rickstermynor]

Jerryf,
I get "path not found"
I Cd into Windows
then into System directories and did dir *.exe and say nothing for
KB891711
Did in WINDOWS\System dir kb891711.* - Nothing found
Did in windows\system dir/p and no kb891711 directory

fyi
and I appreciate the help

rickstermynor

[gerryf]

OK, at least we know it is not that

do you recall if you ever updated to ie6

[Rickstermynor]

Jerryf,
Yes I do believe I did...

Thanks,

rickstermynor

[gerryf]

OK, at least we know it is not that

Boot into DOS
type
EDIT C:\Windows\System.ini
hit enter

In the [Boot] section, change "Shell=Explorer.exe" to
"Shell=Progman.exe"

Alt F
X
hit ENTER to exit Edit

Ctrl-Alt-Del to reboot

Windows will load with new shell--the old Windows 3.11 Program manager (Progman)


In Progman, "File menu, Run, Browse button". Navigate to "C:\Windows" then the sub-folders window~1

you shoudl see "ie6setup.exe"

Double click and run that
Follow prompts

Reboot back to DOS. Then...

Enter "EDIT C:\Windows\System.ini"
In the [Boot] section, change back to "Shell=Explorer.exe"
Alt-F
X
ENTER to EXIT.

Ctrl-Alt-Del to Windows

See if you load now

[Rickstermynor]

Jerry
tried all that and still no go.... So I have upgraded to XP and that is working Great... But I have a Question for you... I didn't have enough disk space on C: and it was partistioned with D: also, so I loaded XP on D: Runs great. But at boot up I get two OS's XP being the primary..
I just want to deinstall WIN98 and use C: for storage.. How's that done?
and any thing I should look out for or do?

And Again I really am thankful for your help!

Rickstermynor

[gerryf]

the way it sounds, you would need to edit your boot.ini file, then simply format c: (do this by right clicking MY COMPUTER< choosing MANAGE, then DISK MANAGEMENT when it pops up. Right click the c: drive and choose format (choose ntfs)

To edit the boot.ini file, I would need to see it before making a suggestion.

Right click MY COMPUTER, choose PROPERTIES< choose ADVANCED< click the startup and recovery button, and then the EDIT button. Will open up boot.ini in notepad. You can edit it and then save it, but the ARC information is a little archaic and counter intuitive to a lot of people (for example, the first device is 0, not 1, and the second device is 1, not two, except for the partition number, where the first device actually is 1 and not 2...see what I mean??