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Rundll problem. Need help quick.

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Ok. Today I logged onto my computer, it had been working fine earlier, but then I logg on and my mouse wasn't working and my display settings were wrong (the colour's in 16bit and the screen area is 640x480). So.. I went into hardware settings and found a way to get my mouse back my re-installing the hardware (which I had not unnistalled in the first place) Then I set my intentions on changing my display properties back to normal. But no.. the computer let me select the display properties.. got me to the point where I confirmed I wanted to restart to allow the selection to carry through.. but no matter how many times I try to change the properties and restart it , it won't change.. and it often takes a while to restart. I get this message when I try to change something using 'Advanced' settings saying: there isn't enough memory to run deskcp16.dll

There was previously a virus *kernels32.exe* I think I have got rid of it now.

Also, when I restart there is a message reading:

'rundll has performed an illegal operation..' I clicked onto details and I got this:

RUNDLL caused a general protection fault
in module MMSYSTEM.DLL at 000a:00000032.
EAX=1bbf0000 CS=1bbf EIP=00000032 EFLGS=00000246
EBX=81cd4b1e SS=2a2f ESP=00004b1c EBP=80474b2a
ECX=00001c07 DS=1c07 ESI=00000000 FS=0000
EDX=00001bbf ES=2a2f EDI=00003986 GS=0000
Bytes at CS:EIP:
ff 1e f8 00 8b 46 f8 8b 56 fc c4 5e 08 26 89 07
Stack dump:
034c3987 1bbc003b 0000201e 4b46398f 398f2021 4b3a0004 00002a2f 00001bbf 1c173986 17f70377 4b5a013f 00000114 00c80000 39863987 01471841 4b6e3987

How do I get things back to normal. Any suggestions please?

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    Retired Staff

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in device manager, select + next to display adapter, then choose the display adapter, and delete/remove


windows will reinstall
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