[harlan]

afternoon folks. trying to dl firefox but get this msg-proxy server is refusing connection-no idea what this means. any help appreciated. tks. frank

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Are you configured to use a proxy server in the browser you are using to download? Are you downloading from FF's site? Are you using any download manager?

Ron

[Major Payne]

Are you configured to use a proxy server in the browser you are using to download? Are you downloading from FF's site? Are you using any download manager?

Ron

[harlan]

afternoon major payne. as to first question-no idea how to figure that one out-yesto second-no to third. just don't know how to answer first ?. use ie for updates from microsoft and msn explorer as home page. fios verizon as isp. wish i could be more helpful. tks. frank.

[Major Payne]

Check in Tools, click Internet options, Connection tab then click LAN settings button. Should see whether you have box ticked to Automatically detect settings or not. I would imagine it is checked since you don't know whether it is a proxy setting. You might try adding the Firefox download site to the Allow list for Popups. This is on the Privacy tab under Pop-up Blocker. Click settings button and add the download site as Allowed. Under same tab, click the Sites button under Settings and again add URL for download site and set to allow.

Are you using any anti-virus software running at same time or a fire wall other then Windows?

Ron

[harlan]

autodetect box was unchecked but either way still have same problem. have avira avg-comodo firewall. shut firewall down for a few minutes for a try but same msg. tis not the end of the world but will try a few more things before i surrender. no doubt you've got other people to help with way more severe problems than mine. tks. frank.

[Major Payne]

Some times you have to reboot after shutting Firewall down and make sure it does not restart on boot up if you are going to check and see if it's causing the download problem. Could be that you need to configure the Firewall to allow the URL you're downloading from in the Firewall. Did you add URL to Internet Options, too?

Ron

[harlan]

evening ron. added url. will check over at comodo shortly. funny thing though, i can dl ff on the desktop with no problems but not able to on laptop. same set-up as far as security programs. strange. tks for help though. frank.

[Major Payne]

Hi:

Asked for help as I'm out of ideas on this for now.

Ron

[harlan]

ron. tks a bunch for trying. have a good holiday. frank.

[Major Payne]

Happy 4th to you, too. It may take awhile before someone comes along that can really help you so please be patient.

Ron

[harlan]

patience is middle name ron. tks.

[happyrock]

just a workaround for your problem..since you can download firefox to the desktop...copy it to a USB flash drive or cd and take it to the laptop and install it from there...you will never go back to IE

Edited by happyrck, 04 July 2007 - 10:37 PM.

[harlan]

morning happyrck. will try your suggestion and see what happens. tks. frank.

[happyrock]

let us know how it went...

[Major Payne]

Must not have gone well.

Ron