[Onestep]

I had to do a fix and restore and I am now loading my programs back. I went to install Paint Shop Pro 8 and I got a error message that says:
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Failed to update the system registry, Please try using REGEDIT.

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My question, how do I update my system registry?

Please help and many thanks
God Bless
Jenny

Attached Thumbnails

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Edited by Onestep, 13 July 2007 - 11:23 AM.

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You've come across one of problems which rears it's head when you install old software that pre-dates Windows XP, but it's not insurmountable. I think the problem is to do with the way XP has 'beefed up' the security for different types of user accounts, and who (or what) has access to the Windows Registry.

From your screenshot I'm guessing you managed to install PSP8 okay but the error appears when you try to run it -- right?
If that's the case, it may be that your trying to run it for the first time using a limited user account rather than an account with "Computer administrator" priveleges. Try changing that user account type to a "Computer Administrator" one (Control Panel->Classic View->User Accounts->Change an account). Reboot and logon to that account again (which will now have administrator privileges), Start PSP8 with fingers crossed.

[pip22]

You've come across one of problems which rears it's head when you install old software that pre-dates Windows XP, but it's not insurmountable. I think the problem is to do with the way XP has 'beefed up' the security for different types of user accounts, and who (or what) has access to the Windows Registry.

From your screenshot I'm guessing you managed to install PSP8 okay but the error appears when you try to run it -- right?
If that's the case, it may be that your trying to run it for the first time using a limited user account rather than an account with "Computer administrator" priveleges. Try changing that user account type to a "Computer Administrator" one (Control Panel->Classic View->User Accounts->Change an account). Reboot and logon to that account again (which will now have administrator privileges), Start PSP8 with fingers crossed.

[dsenette]

Platform: Windows 98 / 2000 / Me / XP / 95

JASC PSP8 is actually XP compatible (or at least everywhere i can find it says as such)...i'd still go with the non limited account attempt as well

[Onestep]

Problem is Now Solved.

Here is what I did.

Windows XP Users:
1. If Paint Shop Pro is open, close it.
2. Go to Start > Run
3. Type CMD and then press OK.
4. In the DOS/terminal window, type regedit and then press Enter on your keyboard.
5. This will open the Registry Editor. When the Registry Editor opens, go to File > Export. At the bottom of the dialog, make sure the Export Range is set to All. Choose a filename and location to save the file, and then press Save. The program will automatically add a REG extension when the file is saved. This file can serve as a backup if necessary. Once the backup process is complete, you can fix the problem with the registry permissions
6. Left-click the plus sign (+) next to HKEY_CLASSES_ROOT. You will see a drop-down list of KEYS (folders).
7. Scroll down until you find a KEY named PaintShopPro8.Image. Left-click the PaintShopPro8.Image KEY once to highlight it.
8. Now, choose Edit > Permissions.
9. In the Permissions for PaintShopPro8.Image dialog, Select the Administrator account, and then mark the Allow box for Full Control. Perform the same step for the System account.
10. Once you have given the System and Administrator accounts full control permission, press OK. Close the Registry Editor and the DOS/Terminal window.
11. Open Paint Shop Pro 8, you should no longer receive the message "Failed to update system registry."


Many thanks for responding.
Jenny

[claudiathompson]

Hi, I am just posting this for the sake of those who might google this and have the same problem. I discovered that if you will just right click the psp icon and then click run as administrator, it will stop doing that and everything will be back to normal. At least it worked for me. I am using windows 8. Like I mean, go to the programs folder and open the jasc folder, find the psp icon and right click it. Then 'run as administrator'. It is a permissions issue.

[Hecate]

Hi, I am just posting this for the sake of those who might google this and have the same problem. I discovered that if you will just right click the psp icon and then click run as administrator, it will stop doing that and everything will be back to normal. At least it worked for me. I am using windows 8. Like I mean, go to the programs folder and open the jasc folder, find the psp icon and right click it. Then 'run as administrator'. It is a permissions issue.

Thank you for this.  I have Windows 8 as well and had that message.  I love PSP8 even though I have just about all of them up to PSPX7