[Sly]

Hello...

I have a big problem and I hope someone can help me!

I clicked on a site which contained a java script or what ever...however I got a pop up from my Norton Antivirus, warning me about a virus (you[1].js) that could neither be repaired nor deleted. So I tried to delete it manually, but I couldn't! Anyways, after playing around I noticed the file was suddenly gone by itself!

So I checked the information of the virus in norton and it advised me about how to get rid of it! I took the advice, ticked off the "windows restore" thing as it said, shut down the pc for 30 seconds and restarted it in safe mode to run an antivirus scan of the whole system. Firstly I scanned C: and everything went well. Then I thought to scan the rest of my drives and suddenly in the middle of everything the PC restarted itself.

From then on, it can neither load "normal windows" nor "the safe mode" at all. Suddenly before it gets to windows, the pc just restarts itself.

Now I'm using my linux and even that seemed to take much longer than usual to load!!!

I wonder if it's the "restore windows" thing or a virus that makes the mess!!!

Do you have any suggestions? I'd appreciate any help!

BTW, I have windows XP pro.

[Advertisements]

I'm not an expert, but it has been my experience that if the computer won't boot into safe mode, then it's time to reformat and start over. You also might sty to slave that HD onto a system that is working and try remove any documents that you might need. Sorry for the bad news! I think that is was the "virus thing" that got you. Somehow while attempting to restore, it "error'd" and now your computer has forgotten how to boot properly.

[jh3463]

I'm not an expert, but it has been my experience that if the computer won't boot into safe mode, then it's time to reformat and start over. You also might sty to slave that HD onto a system that is working and try remove any documents that you might need. Sorry for the bad news! I think that is was the "virus thing" that got you. Somehow while attempting to restore, it "error'd" and now your computer has forgotten how to boot properly.

[Lightninghawk]

Could you post a link to the Norton Instruction page you went to. Maybe if we start from where you did we can see what went wrong. Then work backwards from there.

Maybe it will be something simple.

[Sly]

Thanks for your replies guys!

I have gotten much bigger problems then I ever imagined!

At last I was able to load into windows but then I realised that first of all, 2 of my drives had become totally erased (just out of no where) and I couldn't even get into another drive. It said windows wasn't able to read the drive!!!!

Anyways I also realised the windows had lots of problems. I mean it was so slow so I had to wait for like 2-3 minutes to, for example, launch the browser (internet explorer)! So finally I reinstalled windows XP! Also during the reinstallation, I deleted my partitions and recreated them!

Now I'm using Windows XP and it still doesn't seem to be as usual! For example when I launch "windows explorer", it takes a while for the drives to load and I tried to format the drive that the previous windows had problems with, and in the end, I got the message that formatting couldn't be completed by windows and it still isn't able to read it!!!

I'm beginning to go crazy here!

Edited by Sly, 13 April 2005 - 03:54 PM.

[jh3463]

You might be having a problem with one or more of your hardware. It's not uncommone to have your memory go bad and create the exact problems your reporting. Also, what kind of resources do you have? (ie: Processor speed and brand, amount of memory[256, 500, ect], hard drive space, ect.) Do you know how warm your computer runs. The hotter we let a computer get, the more chance of burning out the memory and or processor. The computer tower needs alot of air circulation and Windows XP takes a whole lot of resources.

Make sure when you reformat and reinstall your WinXP that you follow the directions exactly and if you have any addon componets (ie: SCSI drives, Printers, Scanners, ect.) that they are added one at a time with a reboot in between. I found with WinXP that the safest way to add a program or a device is to turn off every thing you can on the left side of the taskbar ( by the clock) and then using the Ctrl-Alt-Delete buttons to ensd task what you can. You might want to find out what you can endtask prior to attempting it.

Still sounds as if your due for a memory card or two.

Just a suggestion! Good Luck!!

[Sly]

Thanks for your reply man!

Well I know the tempreture is ok. I have this thing, called Asusprob which controls the tempreture of the CPU and the motherboard! If it gets too hot, it gives me an alert!

Also about my computer:

It's a pentium 4, 2.4 GHz.
500Mb DDR Ram
120 Gb HDD

When I check the system in control panel, everything looks to work properly!!

[gerryf]

Right click on MY COMPUTER, choose MANAGE, choose DISK MANAGEMENT on the left, and look at the drives on the right.

You should see some indication of a problem.

Also, in BIOS, are the drives detected properly? You may try to get BIOS to redetect the drives.

[Sly]

Right click on MY COMPUTER, choose MANAGE, choose DISK MANAGEMENT on the left, and look at the drives on the right.

You should see some indication of a problem.

Also, in BIOS, are the drives detected properly? You may try to get BIOS to redetect the drives.

Nice...never seen that Disk management thing before! However, the status of all the partitions are set to "Healthy"! Although the file system of the 2 partitions I have problem with, isn't set like the others. Nothing is there and I assume it's because windows can't read those partitions? It's amazing cause what ever I do, I get the good and right information about the 2 partitions but I just can't access them! Although when I right klick on them and choose "properties", It says they contain 0 Gb of data and the whole partitions are free of space but the color of the whole partitions is dark blue (as if they are full with data)!


Also BIOS recognizes the HDD and it's name as usual! But you can't see any partitions there, can you?

[gerryf]

Sounds like your partition table is messed up....see if this program can see the data
Don't recover it yet, just see if it can see it

http://www.pcinspect.../uk/welcome.htm

[Sly]

Sounds like your partition table is messed up....see if this program can see the data
Don't recover it yet, just see if it can see it

http://www.pcinspect.../uk/welcome.htm

Well man, I just installed this PC Inspector File Recovery program. I ran it and at the beginning it started to check around my partitions! As soon as it got to the 2 "bad" partitions, I got this message, "bad parameter in boot sector: Bytes Per Sector (0) = 0!", 4 times.

Then I previewed my partitions and it said 0 byte for those 2 partitions (nothing was there). The fact is that I think those 2 partitions are empty as I have tried to format them several times (with no luck). I just think something is preventing windows to access those partitions.

[gerryf]

DIsk commander could fix this, perhaps, but that's a $300 program...will need to look around.