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ccApp caused an invalid page fault

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At first, I got "ccApp caused an invalid page fault in module KERNEL32.DLL", but I could still connect to the internet. After searching the net, I saw that ccApp is a NAV file, so I uninstalled all Symantec products (I have SystemWorks and NAV 2004). Then I reinstalled, but still got the invalid page fault message.
I've noticed that though I still get "invalid page fault", the module changes.
Now, even with no Symantec products installed, I can't connect to the internet. : (
My computer is on a network with another computer- a laptop running XP, so I can download stuff and transfer it to my computer. (The internet connection is not networked. I just transfer the USB connector between the laptop and my computer - primitive, but effective!). Any ideas what's going on?
Thanks in advance for any help that anyone can offer!!
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The first error is often a problem with malware...malware is so poorly written it interferes with basic memory functioning and because the module keeps changing, I suspect it it malware that integrates itself into the tcpip stack.

The second issue sounds related, possibly a layered socket provider was inserted.

Read the rules on top of the forum in my singature and post a log if needed
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