[domharrison]

Hi, I was wondering if anyone could help me with my problem I have as it's driving me insane!! I have followed the instructions on

http://www.portforwa...tforwarding.htm

to forward certain ports on my Voyager modem (I reached the address by typing in my Router I.P in my browser). I have reached Step 5, and have logged in to 'advanced' using the username and password 'admin'. However, upon doing this I am not presented with the screen shown on the picture. I do manage to get the drop down list on the left, where I need to selct 'IP Routing', however clicking on this does nothing. All that happens is the 'connection status' information keeps refreshing itself. I have tried clicking multiple times, opening in a new window, disconnecting from the internet and then trying, however it will not work and its a pain in the neck!!
I think it is moe of a broken/dodgy link than a problem with my machine (if there's a difference). I was wondering does anyone know a way around it so that I can still use port forwarding?? Many thanks!!

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are you 100 percent certain you have that modem...there are several BT VOyager modems with subtle differences

[gerryf]

are you 100 percent certain you have that modem...there are several BT VOyager modems with subtle differences

[domharrison]

Yes, the name matches that on the front of my modem, and the menus are the same. Anyway, if it was a different modem I'd still follow the basic same instructions? It's just the link that won't work for some reason, is there any other way to do port forwarding?

[gerryf]

You need to port forward through your modem, so there is not another way

Things to try...

Is there a firmware update for your modem?

It could be your browser security settings are too high, or you have a firewall or some other security software running that blocks access ot this page...though that is hard to believe.

Try loading a third party browser like MOzilla Firefox and see if that gains you access to the page.

[domharrison]

Not sure if there's an update, however I only got my modem upgraded to my current router about 3 weeks ago, so I assume not.
I do run on Norton Firewall, however I'mnot sure if this is blocking the page, how could I check? Also how could i check my browser security settings?
I tried it with FireFox and it caused exactly the same problem

[gerryf]

they use different security settings so that is not the problem....

What you have going on inside your router is essentially a mini web server, serving up a web application for configuration purposes.

Now, one thing that you did not mention is whether you have any problems visiting other pages (not just the internal one in your router).

I wonder, therefore, if a reinstall of the MS scripting engine might help...woth a try:

http://www.microsoft...&displaylang=en

[domharrison]

Thanks for the help, I tried reinstalling MS scripting engine but that didn't seem to work. I've got no poblem accessing any webpages at all, just the internal router pages. Rather confusing for me

I think I'l try the conventional method, unplug and leave turned off overnight then try again tomorrow, if that doesn't work I'm truly stumped!

[gerryf]

it could be faulty

[domharrison]

ok I've managed to access the link now, thanks for all the help

[gerryf]

How How How !!!!?????

[domharrison]

I checked the forum on www.portforward.com (very useful site) and there was an entire thread dedicated to my modem, apparently it's a very troublesome model, being so cheap. And basically I disabled all of my antivirus and firewall software, closed all applications and browser windows, turned off the modem, turned it bak on, connected, tried and it worked!!
It's always the simplest ways

Someone else had the same problem and was forced to reinstall windows, I'm just glad I didn't have to go that far!! Thanks for the help, if anyone else has a similar problem or in fact any problem with a BT Voyager Router, visit portforward.com the forums on there are very helpful.

Thanks