[bennettaj]

I upgraded to the latest iTunes this week and now can't connect. I've tried all the tips that I've seen on the boards. I don't have Norton and all the diagnostics come back ok. And I'm thinking it's well past Christmas to not be a traffic problem. Any help is greatly appreciated.

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
GATEWA 835GM
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26

iTunes Serial Number 50BEED01D5848190

Current user is an administrator.
The current local date and time is 2008-01-18 15:09:11.
iTunes is not running in safe mode.

Video Display Information

Intel® 82945G Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {2E7A868C-B95E-40A1-AD10-A3AF13002621}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Jan 18 10:16:24 2008

Lease Expires: Sat Jan 19 10:16:24 2008

DNS Servers: 208.104.244.45
208.104.244.45
208.104.2.36

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.