
AIM Download Breaks Internet Connection
Started by
Mudkipboy
, Jan 25 2008 08:31 PM
#16
Posted 23 February 2008 - 05:16 PM

#17
Posted 24 February 2008 - 03:30 PM

#18
Posted 28 February 2008 - 09:38 AM

Yes, but I'm not sure you'll be able to get to where you need to be. Let's try this: Go to Start | Run, type lusrmgr.msc and press Enter. Let me know if you get an error.
#19
Posted 02 March 2008 - 07:51 AM

Hi there,
I hope I'm not stepping on anybody's toes here, but I have exactly the same problem as this user. I have followed all the steps given and also to no avail.
My home network seems to have completely disappeared. I can connect to the internet, but can not find anyone in my network or visa versa.
I had not made the connection with aim, until I read this thread.
Can anyone tell me if I can go further back in time on system restore than 5 days, as I installed aim about 2 weeks ago. Or any other help???
Again my apologies if I have put this in the wrong place and many thanks for any help.
I hope I'm not stepping on anybody's toes here, but I have exactly the same problem as this user. I have followed all the steps given and also to no avail.
My home network seems to have completely disappeared. I can connect to the internet, but can not find anyone in my network or visa versa.
I had not made the connection with aim, until I read this thread.
Can anyone tell me if I can go further back in time on system restore than 5 days, as I installed aim about 2 weeks ago. Or any other help???
Again my apologies if I have put this in the wrong place and many thanks for any help.
#20
Posted 02 March 2008 - 08:56 PM

#21
Posted 04 March 2008 - 06:48 PM

Thanks for letting me know.
Try running the WMI Diagnostic Utility, let me know if you need any help or get any errors running the utility. You can optionally attach the log file here as well.
Try running the WMI Diagnostic Utility, let me know if you need any help or get any errors running the utility. You can optionally attach the log file here as well.
#22
Posted 09 March 2008 - 12:17 PM

I don't know how to run the WMI Diagnostic Utility. I downloaded it from the Microsoft Download Center and Unzipped the files. Typing WMIDiag.vbs in the start menu has no results. Could you give me a list of directions please?
#23
Posted 11 March 2008 - 02:43 PM

From the page I linked to you:
The bottom line? You can run the WMI Diagnosis Utility, using the default settings, simply by double-clicking the WMIDiag.vbs icon in Windows Explorer...
#24
Posted 11 March 2008 - 06:40 PM

Yes, I saw that, but I don't know where the button is.
Am I supposed to download AIM again to do this?
Am I supposed to download AIM again to do this?
#25
Posted 11 March 2008 - 07:04 PM

There is no button, you just double-click the WMIDiag(.vbs) file that you downloaded and unzipped.
#26
Posted 18 March 2008 - 11:59 AM

I did the WMIdiag.vbs thing, and then I installed AIM again. The internet connection problem is gone.
Thanks.
(I'm not sure if I did it right though)
Thanks.
(I'm not sure if I did it right though)
#27
Posted 18 March 2008 - 01:54 PM

Glad to hear it's working better. The WMI Diagnosis Utility is a diagnostic tool only: although it will offer step-by-step instructions for fixing a problem it cannot fix the problem itself. It should generate a log, which may be good for you to look at to see if there are any issues. Either that or zip and upload it here.
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