[Cannon]

Hey everyone.

PC: Dell
OS: Windows XP Media Edition with SP2
Camcorder: Hitachi DZ-HS300A

Last weekend, we bought a Digital Camcorder. It has MiniDVD and a built-in 8gb HD. It uses a USB 2.0 cable to transfer video from the built-in HD to the PC. It came with ImageMixer3.0 as its software. The camcorder is awesome and we love it.

Problem:

We can go through the entire process of capturing and editting the video from the camcorder. But when we go to save the video file, we get this error:


There are no further details on the error.

I have tried everything I can think of to overcome or bypass this. I have reinstalled several times, removed all codecs, run multiple virus programs, tried it on a whole other computer (same exact results), tried different USB ports, and even tried completely different software.

I have no problem using a different software as long as I can get the video off the camcorder. When I use Ulean VideoStudio 11 or MS Movie Maker, neither recognize the device to capture from. I am assuming this is b/c it's not connected with firewire like most are (and the camcorder doesn't even have firewire).

Any help would me greatly appreciated.

Thanks.