My daughter has an Acer laptop that runs Windows Vista. We have had it for over 6 months with no problems. The other day when she attempted to start it up it went through the motions...it comes to the blue screen that shows windows starting up. It then showed "configuring updates" with the little circle turning to show it was working. After about 2 minutes it then says "shutting down". Once it shuts down it begins the process all over again...restarting....configuring updates...shutting down. It nevers gets to the desktop page at all. In order to stop this process and shut it down all the way I have to hold the power button down for a couple of seconds for a full manual power off.
Can anyone help me with this?
Thank you,
Stephanie

Edited by slnewport, 18 February 2008 - 10:05 AM.