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Vista Won't Boot!


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#1
chocolatelazer

chocolatelazer

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Hey folks, i hope someone can help, a work colleague has a new laptop, running vista. It has all of a sudden stopped booting up with a "windows explorer has stopped working message" over a black screen. I thought maybe i could get into safe mode and fiddle around or do a system restore but it's the same story there as well! any idea what the problem is? i did a scout around google and it seems to be a common problem but couldn't see a solution! can anybody help?

Cheers :)
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#2
hfcg

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Hello, and welcome to Geeks To Go.
Do you have a valid copy of the Vista DVD?
If so let us start here.
How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)
  • Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  • When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the Recovery Console command prompt, type the following then press Enter:

    chkdsk /r

  • Allow this to run UNDISTURBED until completed (45 min or so)
  • Report any errors

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#3
hfcg

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Here is a must read for your problem.
Sustitute Vista for XP.
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#4
HTF

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hfcq: The XP repair install (its equivalent) does not exist for Vista, there is no press R option when installing so that last post is inaccurate, your first post is great advice though.
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#5
hfcg

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I have recovery console on my Vista home premium upgrade DVD.
The recovery disc from a manufacture like HP, Dell, Etc... do not have recovery console.
I have used the recovery console from my Vista DVD to do a repair on my system.
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#6
HTF

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The recovery console is there but the repair installation is not (the one that replaces all your files but keeps the registry that the thread you linked to is about).
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