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Vista Home Basic Freezes


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#1
jsauser11

jsauser11

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Attached File  hijackthis080311.txt   8.78KB   147 downloadsGreetings,
My son's laptop with Vista Home Basic is randomly locking up after bootup. I am running AVG, Zone Alarm, and scan with Spybot and Adware daily. Still can't seem to get rid of whatever is causing the lockups. Attached is a Hijaak log. Can anyone give me some tips on how to cure this?

Thanks in advance,
Jeff
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#2
hfcg

hfcg

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Hello Jeff,
Vista home basic can not run more than three programs at a time.
This is most likely the cause of your freezes.
However, if you feel that the computer is infected,
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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