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PC freezes when opening folder with multimedia files


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#1
hyperdayy

hyperdayy

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Greetings!

Recently, my PC freezes when I open any folder that contains images and/or videos. If try to open any of those files or if I try to close the window it appears "drwatson32 has found an error and it will be closed". Can anyone helpe me?

Thanks in advance.

Edited by hyperdayy, 12 March 2008 - 04:11 PM.

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#2
hfcg

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Hello,
Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if itís supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until itís finished.

Simply do the following:
  • Click Start, then Run, type regsvr32 /u shmedia.dll and click "Ok".
  • A window will pop up saying that the file has been unregistered successfully. (If you don't receive this window, or the window gives an error, then please post that in your reply.)
  • Reboot your computer and see if the problem persists.

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#3
hyperdayy

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Problem solved! Thank you very much.
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#4
hfcg

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You are welcome.
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