[Skilsaw]

my computer is filled with junk and i'm unable to run any programs i have bought...when i try to run system restore, i get and error message saying: " There was an unexpected error: The filename, directory name, or volume label syntax is incorrect. (0x8007007B) System Restore will now close. Any ideas? {btw...i wanna start from scratch but vista cd was NOT incuded with PC when i bought it (pls don't tell me to buy another cos i'm a poor student,lol)}.................Ok, just realised i actually have no restore point for some reason, anyway i can revert all software to when i first bought the pc??

Edited by Skilsaw, 16 March 2008 - 04:19 PM.

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Hello skilsaw,
Would you please tell me the make and model number of your computer?
The computer may have a recovery partition that will reset everything back to the way it was from the factory.
If it does not have a recovery partition than the manufacture may offer recovery discs for a small price (around 15-20USD).

[hfcg]

Hello skilsaw,
Would you please tell me the make and model number of your computer?
The computer may have a recovery partition that will reset everything back to the way it was from the factory.
If it does not have a recovery partition than the manufacture may offer recovery discs for a small price (around 15-20USD).

[Skilsaw]

umm...i can't actually find it hfcq....all i know is that it is an Iqon (bought in tesco,lol). It has a system recovery option at startup but i'm unsure as to whether the 'restore to factory settings' will remove th OS also?

[hfcg]

The 'restore to factory settings' is exacltly what you want.
This will restore your computer back to when Vista was first installed.
It will be like you just brought it home from the store.














'

[Skilsaw]

and vista will still be there? lol...

[hfcg]

Yes.

[Skilsaw]

ok, rebooted...pressed f10 and it went into a command prompt screen. Last time, there was already a command there but this time it was blank. Have you any idea what command should be there or if not,any idea how else to get the 'restore to factory settings' option?

[hfcg]

Never had that happen.
Try typing; restore, recover, run, etc...

[Skilsaw]

nope, none of those worked... Here is exacty what pops up after i press f10 repeatedly:

Edit boot options for: Windows Vista ™ Home Basic (Recovered)

Path: \Windows\system32\winload.exe
Partition: 1
Hard Disk: 3ca7fe7d
[

after the '[' is where the command WAS and no longer is....any ideas? lol

[hfcg]

Have you tried to boot normaly?
It sounds like the restore has been performed.
Boot normaly, and go to the start menu.
Look for recovery, or restore options.
See if it will allow you to make a set of recovery disc.

[Skilsaw]

ok, went to recovery centre, clicked on 'factory system recovery' and it prompted me to restart...i did so but when it came back on, nothing was different,lol :S

Edited by Skilsaw, 17 March 2008 - 03:36 PM.

[hfcg]

Yes.
It would realy help if I knew more about the computer so I could look this up.
As is I am flying blind here.

[Skilsaw]

ok...gonna write as much info as i can find but let me know if u need me to find anything else (let me kno how though,lol)

System:

Manufacturer: iQon Technologies
Model: Vista Home Basic
Rating: 3.0 Windows Experience Index
Processor: AMD Athlon ™ 64 X2 Dual Core Processor 4000+ 2.10 GHz
Memory: 1983 MB
System Type: 32-Bit Operating System

Computer Type: ACPI x86-based PC


just tried to do sfc scan and repair...it said 'Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\COB.log. For example C:\Windows\Logs\CBS\CBS.log'. When i tried to go to this log, it denied me access to view it.

Edited by Skilsaw, 17 March 2008 - 04:10 PM.

[hfcg]

Please go here and follow the directions.
The directions are the same for XP, and Vista.

[Skilsaw]

i don't remember seeing any 'options' when i pressed f10...just what i typed earlier...?

Edit boot options for: Windows Vista ™ Home Basic (Recovered)

Path: \Windows\system32\winload.exe
Partition: 1
Hard Disk: 3ca7fe7d
[

btw, i do appreciate the time you're taking with me and the speedy responses

Edited by Skilsaw, 17 March 2008 - 04:27 PM.