[4uz]

why can't i get into MY DOCUMENTS folder? when i tap on the left clumn i get a message; acess denied.

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Hello,
While it is possible that this may be an issue with the se permissions, it is ore likely an infection.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[hfcg]

Hello,
While it is possible that this may be an issue with the se permissions, it is ore likely an infection.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[4uz]

thank's for your reply.that's to much for me to do.i'll leave it the way it is ;thanks again. i'll close this post now.