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Multiple Browers Open After Computer Boots


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#1
jamiekay76

jamiekay76

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I just bought my 7 year old son a toshiba laptop with windows vista. It does not happen everytime but it is annoying. After the computer completly boots up browsers keep opening and the only way to stop it is to turn the computer off. I thought I might have a virus but norton did not find any. Does anyone have any suggestions how to stop this? Thank you.
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#2
hfcg

hfcg

    The hippie freak computer geek

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Hello,
unfortunately, Norton could not catch a cold. It realy is a worthless program.
It sounds like your computer has been hijacked.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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