[kyguy]

Ok, here goes! After starting my pc and after windows has loaded, I click on an shortcut to a program, from my desktop, the program opens just fine. However, if I click on an folder icon, windows freezes up. Sometimes, after start up and while applications are being loaded to the task bar, I can click on a folder icon and after everything has loaded, the folder will open up ok. I can close it and open other folders ok then. But usually if I let everything load normally, I can't open any folders, this includes windows explorer. It seems to work ok in safe mode. I also downloaded Speed Fan to check my processor temp and it says it's 3 degrees C. I have ran Adware and Spybot, as well as a Registry Robot, PC Bug Doctor and windows Scan Disk. I'm not sure what to do. I'm hoping that with all of those brains out there, someone can help.

Thanks, kyguy

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Wow

Um, Maybe check for Win98 Updates. Did you do that. The best thing i would suggest is just to reinstall Windows. You won't loose any of your data and it should fix up the problem. Do you have the Win98 disk? You should make a backup copy of your reg and stick it on the hd before you reinstall windows though. This way once your done, you can restore your reg to the original point and won't have to worry about reinstalling stuff. I'm not really sure whether when you reinstall, if it wipes the reg out or not. Another thing, did you think about restoring the reg. You might of picked up a bug in the reg and need to do a restore. To do this, go into dos and do: scanreg/restore. Good luck

Let me know what happens

David

[Technogeek8]

Wow

Um, Maybe check for Win98 Updates. Did you do that. The best thing i would suggest is just to reinstall Windows. You won't loose any of your data and it should fix up the problem. Do you have the Win98 disk? You should make a backup copy of your reg and stick it on the hd before you reinstall windows though. This way once your done, you can restore your reg to the original point and won't have to worry about reinstalling stuff. I'm not really sure whether when you reinstall, if it wipes the reg out or not. Another thing, did you think about restoring the reg. You might of picked up a bug in the reg and need to do a restore. To do this, go into dos and do: scanreg/restore. Good luck

Let me know what happens

David

[kyguy]

Hey technogeek8,

Thanks for the advice. Do you think you could tell me a little more about reinstalling Windows. I've never done it before and I would really hate to lose anything I have on my hard drive. I also did updates and that didn't help.

Thanks for your advice,
Randy

[gerryf]

Before taking the drastic action of reinstalling, let's try the following first:

Start in safe mode

start > run
msconfig
<enter>

Go to the startup tab and uncheck everything except for:
scan registry
taskmonitor
system tray
Load Power Profile (two of them)
and scheduling agent

Go to the win.ini tab, WINDOWS section, and uncheck
load =
run =

Uncheck everything in autoexec.bat and config.sys tabs

reboot.

Does the problem repeat ?

[kyguy]

Hi gerryf,

Thanks for your advice. I followed your advice and yes, the problem does repeat. I do not know if it matters, but while I was in the startup tab, task monitor was not there, and in the win.ini tab, run= was not there. Anyway, nothing has changed.

Thanks again,
Randy

[gerryf]

http://support.micro...om/?scid=293174

follow the instructions to reinstall IE