[jeri413]

I have a brand new computer, about a week old and im having problems already. my biggest problem being it came with vista! I am not able to open any links at all. my hjt file is...

*P.S. i dont want bitdefender so i know it has some "missing files" but i cant delete all of bitdefender

[Advertisements]

The makers of BitDefender have a removal tool for failed or incomplete removal here:
http://kb.bitdefende...itDefender.html

Scroll down to the section "Uninstalling BitDefender using the uninstall tool" which is approximately halfway down the page.
It also gives instructions on how to download and run this tool.

If your BitDefender included a firewall, please make sure you either install an alternative firewall or enable the built-in Vista firewall.
Do not try to install a different third-party firewall until you've completed the BitDefender removal process.

[Grandad Phillip]

The makers of BitDefender have a removal tool for failed or incomplete removal here:
http://kb.bitdefende...itDefender.html

Scroll down to the section "Uninstalling BitDefender using the uninstall tool" which is approximately halfway down the page.
It also gives instructions on how to download and run this tool.

If your BitDefender included a firewall, please make sure you either install an alternative firewall or enable the built-in Vista firewall.
Do not try to install a different third-party firewall until you've completed the BitDefender removal process.

[jeri413]

thank you. i removed bitdefender. now i just need to find out why i cant go to links

[Broni]

Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?

[jeri413]

well, its working so far. thank you very much.

[Broni]

Good
That means, that some toolbar, or add-on is the culprit.
Do you use Google toolbar? It's known for causing problems.
If so, uninstall it, and see, if IE works OK in Full Mode.
If you don't have Google toolbar, restart IE in Full Mode, go Tools>Manage add-ons>Enable or disable add-ons, and disable all add-ons.
Restart IE in Full Mode.
Works OK?
Enable one add-on.
Restart.
Works OK?
Enable next add-on.....and so on.

[jeri413]

ok thank you, ill do that. darn them toolbars lol. you cant download anything and be lazy and not pay attention without getting one!

[Broni]

Right you're. This has been like a disease lately. Drive-by-installs.
Always select custom install, so you know what exactly you're installing.
I've been trying to keep up to date list of those "shame on you" programs, right here:
http://www.computerh...ic,66695.0.html