[pyramidhead316]

Hi. I haven't posted on a tech forum before, but I'm having some trouble with a problem I can't get rid of using my anti-virus or anti-malware programs. Everything was going fine until I clicked on the Dellnet site a few days ago while looking for an MSN article. Later on I had some trouble with some viruses while browsing some sites that usually don't give me any trouble. I don't know if the two were connected or not, but next thing I know, my Internet Explorer's homepage has changed from www.msn.com to http://dellnet.msn.com in the address bar, and I keep getting pop-ups from seemingly random sites. I hadn't even heard of Dellnet until it started happening a couple days ago. Aside from the fact that I didn't request this change and I keep getting pop-ups everytime I use Internet Explorer (and MSN Explorer), I also keep getting infected by a virus or trojan that reads Actns/Swif.T. My antivirus keeps deleting it, but it keeps showing up. This happens on some sites that before were giving me no problem, including search engines. I've run the anti-virus and Malwarebytes' Anti-Malware, but neither of them find anything. Changing the home page in the Internet Options doesn't help either, as MSN always reverts back to Dellnet by MSN if I use it as my home page.

I tried using a system restore point to fix the problem, but it's still there. I was going to re-install Internet Explorer and MSN Explorer to see if that helped, but I thought I'd post here first and see if anyone has a solution. I searched around, but it seems all the threads are from people who were either using Dellnet already or signed up for it in some fashion. I didn't sign up for Dellnet and I hadn't even seen it up until a few days ago, so clearly that's not my problem. I don't know what it is exactly, or how it's different from regular MSN, but I know one thing: I want it gone. Dealing with these pop-ups is already starting to frustrate me, and I sure don't want Dellnet controlling my Internet browser. I can't find Dellnet by MSN in the programs list to remove it, so that solution doesn't work, and looking in the registry seems to be a dead end as well - there's no trace of it there.

Can anyone help?

Edited by pyramidhead316, 02 December 2008 - 08:05 PM.

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