[lilsophie73]

I have a Toshiba Satellite notebook purchased in 11/01. Several months ago the screen began to darken suddenly so that you could still make out what was on the desktop but it was extremely dark. I could resolve the problem by rebooting. I have also noticed that the problem can be temporarily fixed by pressing function + the video button (F5) . It began to happen more and more often. Of course, my warranty ran out about 6 months ago. I called Toshiba and the representative had me adjust my screen brightness settings for Power Save Mode but said that it sounded like the screen would have to be replaced. When I asked it if was expected that a screen would have to be replaced on a computer that was only 1 1/2 old, she said there were "a number of factors" that could cause the screen to go. Can anyone out there tell me if it does sound like the screen has to be replaced (or could there be a connection issue with the screen since there are ways to fix it momentarily)? Any idea how much I should expect to pay to have such a thing repaired? Would it be a better suggestion to just buy a new laptop? I'd love any advice that someone can give.

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HI lilsophie73,

Welcome to the board! It sounds like you're having a problem with the backlight circuit on your screen. This will probably require replacing the screen. I'd look for a reputable local computer repair shop, and ask them for an estimate. A refurbished screen will probably cost between $250-$500 depending on your model of computer. It should be worth reparing.

You didn't happen to purchase this computer with a credit card that offers extended warranty protection? I know platinum Visa and Discover offer free extended warranty protection just for using their card.

Let us know what you decide...

[Blair]

HI lilsophie73,

Welcome to the board! It sounds like you're having a problem with the backlight circuit on your screen. This will probably require replacing the screen. I'd look for a reputable local computer repair shop, and ask them for an estimate. A refurbished screen will probably cost between $250-$500 depending on your model of computer. It should be worth reparing.

You didn't happen to purchase this computer with a credit card that offers extended warranty protection? I know platinum Visa and Discover offer free extended warranty protection just for using their card.

Let us know what you decide...