Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Deleted a prog, and it took personal files and connection with it!

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Okay, another n00b with an annoying n00b question I HOPE someone can help me with.

My daughter d/l'd something called IMVU...a program where you can play dress-up, apparently, though it also has a chat component.

Anyway, my wife didn't want our daughter to be on it and today she attempted to delete the program (through add/remove.) An hour later, it was still removing the program and didn't seem to have made any progress.

So, she cancelled the "remove" but when she did, she noticed loads of her personal files were gone from the desktop (photos, images she had saved, etc.) In some instances, the folders are still visible, but they are empty.

Also, she cannot now get online. Our connection is not being recognized.

What have we done, and can we get things back? I'm not at home, but I believe she tried system restore to no effect.

I really, really, appreciate any help. Thanks.
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP