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Vista Home Premium issue


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#1
mrblue

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Hi there.

My brother's having a problem with his laptop on Vista, and he can't access the internet, so I'm using my laptop to ask this question. We're both on the same wireless network, but I'm on XP, and my 7 year old laptop is absolutely fine!!

He has a Toshiba laptop, Vista Home Premium Service Pack 1, 32-bit, 2 GB Ram.
He's running PC Tools Firewall+, and Threatfire ant-virus software. The problem only started yesterday.

When he tries to log in as an ordinary user, he gets the error message: "Windows could not connect to the system Event Notification Service service", before the desktop is displayed.

When he logs in as administrator he gets "Windows wireless service not running", but the desktop is displayed.

He's gone into the services option within Task Manager, and tried to manually start the service, to no avail.
There are also no system restore points available.

Any ideas?

Thanks in advance for your help.
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#2
Broni

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    Kraków my love :)

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Did you try to hardwire the laptop?
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#3
lurky

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This is actually a really common issue with Vista. I dug this up on a separate forum, let me know if it does the trick for you.

I saw this recently on my computer. I ran a "sfc /scannow" from a elevated command prompt in the Administrator account.

See: http://www.vistax64.....tem-files.html

When it was done, I restarted the computer from the Administrator account and it had some "Configuring Updates" during the process. When done, I had no more problems.


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#4
mrblue

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Sorry it's taken me so long to reply, but my brother decided to use a different laptop. I thought I'd try and get it fixed finally, with your help.

The web site you refer to is very comprehensive indeed. When I do the "sfc /scannow" it says "You must be an administrator running a console session in order to use the sfc utility." But this is when I'm logged in as administrator!!

To recap. when logged in as administrator I get:

"Failed to connect to a windows service. Windows could not connect to the system event notification service service. This problem prevents limited users from logging onto the system"

also

Vista sidebar does not load/display correctly, ATI graphics error message appears:

"You do not have permission to change catalyst control centre settings. Please contact your administrator for further help"







This is actually a really common issue with Vista. I dug this up on a separate forum, let me know if it does the trick for you.

I saw this recently on my computer. I ran a "sfc /scannow" from a elevated command prompt in the Administrator account.

See: http://www.vistax64.....tem-files.html

When it was done, I restarted the computer from the Administrator account and it had some "Configuring Updates" during the process. When done, I had no more problems.


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#5
mrblue

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oops!!!

I've now read the tutorial properly, and I'm now running sfc /scannow from the Elevated Command Prompt as advised. It's running right now. I'll report back in due course.


Regards
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#6
mrblue

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Well, Scannow didn't work, neither did chkdsk.

So I've used the Recovery Disk to wipe it clean and start from scratch. It's fine now.

Thanks for your help.

Regards
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