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wireless router / phone issue


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#1
mustang-gal

mustang-gal

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Hi - I'm new here, just hoping for some guidance. I'm not that tech-savvy so I barely know the basics. I have a desktop PC that is running thru ethernet via my Vonage box which is a Motorola VT2442; I also have a laptop that I'm using via a wireless set-up using a Netgear wireless router (sorry, I can't remember the model - I'm at my office right now). I have the laptop working wirelessly, no issues there....but, when I use the phone I lose my wireless signal on the laptop. Is there something I can do to avoid this happening? Remember, I'm not a techie, so I need basic instructions !!!! LOL
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#2
Gentoolink

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Hi

Make sure your desktop is plugged into one of the ethernet ports on your Netgear box and the netgear box needs to be plugged into the DSL modem. That should solve the problem. Your vonage box can be plugged into the DSL as well if you have enough ports.

You may want to check the vonage site itself: http://www.vonage.ca...tegory=93&nav=4
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#3
peterm

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Hi Mustang gal
Welcome to G2G
See if your phone can change it's frequency or you can try a different channel on the router.
We would need the router make and model number to help you with this.
Microwave ovens also can cause this.
Cheers
Peterm
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