[woodyg6]

I receive a fatal exception 06 has occured at 0000:000005B5 The current application will be terminated when trying to log on to the internet.

Edited by woodyg6, 06 May 2005 - 07:08 PM.

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Let me know whats written in your autoexec.bat file - go to the run command, type sysedit & select autoexec.bat.

Also let me know what programs you have running in the back ground - press CTRL-ALT-DEL once to bring up task manager. Everything running will be displayed in that list.

[Samm]

Let me know whats written in your autoexec.bat file - go to the run command, type sysedit & select autoexec.bat.

Also let me know what programs you have running in the back ground - press CTRL-ALT-DEL once to bring up task manager. Everything running will be displayed in that list.

[woodyg6]

set path=c:\progra 1:%path% c:\essolo.com
Running in back ground
explorer, rulaunch, mcupdate, amoumain, mcagent, sitimon,instantaccess, systray, plguni, mcv5rte, kb891711, rnaapp, qttask, fsscrcti, exec, hot5sync, calcheck, juspc, mcvsescn, watch
wkcalrem

[Samm]

OK, load windows as normal. In the system tray where the clock is, you should see one or more icons for McAfee's Internet Security/AntiVirus. Right click on them & close them down. Give them a few seconds to fully close.

Next press CTRL+ALT+DEL for task manager. If you see any of the following tasks listed below still running, close them down one at a time by clicking on End Task :
rulaunch, mcupdate, mcagent, plguni, mcv5rte, mcvsescn and rnaapp.

If the task doesn't disappear straight away when you end it, wait a few more seconds. If a get a message about the program not responding blah blah..click on the End Now button.

When all those items have gone from task manager, try to logon to the internet again.
If you still get the fatal exception error, go back into task manager & close down everything else in there except Explorer.
Try the internet again.

If you get the error message, run sysedit and type the word REM in AUTOEXEC.BAT so that it reads REM set path=c:\progra 1:%path% c:\essolo.com.
Save & exit. Reboot the system & try the internet again.

If this doesn't help, go back into sysedit & remove the REM from autoexec.bat to restore to normal.

Let me know what happens

[woodyg6]

If I go to task manager and close down everything except Explorer I can get on the internet. I tried all the other suggestions and they didn't work.

[Samm]

Something thats running in the background is causing the problem obviously.

1. Go to Run comand, & type msconfig. Click on the startup tab (last tab) & disable every entry except for :
taskmon, systray, powerprofiles (rundll32) & scanregw.
Reboot. Check that you have internet access.

Go back to mscongig & re-enable all the McAfee related stuff (rulaunch, mcupdate, mcagent, plguni, mcv5rte, mcvsescn ).
Reboot & check internet connection again.

If you can't connect, then its McAffe that causing the problem.
But if you can still logon, they continue this process one program at a time -
ie. msconfig, re-enable one more entry. Reboot, check connection.
Repeat this ONE item at a time, until you find the program thats causing the problem.