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Vista shows BSOD then restarts without warning


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#1
rabidturtle2501

rabidturtle2501

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BSOD displays with the message Driver_Power_Failure or something similar (it doesn't stay on very long) and reboots. This doesn't necessarily happen when I'm doing anything heavy duty, and sometimes happens when the computer is just sitting there idle. I also have a lot of problems with individual programs crashing. I ran speedfan and temps are as follows:

GPU--43C
Temp1--33C
Temp2---128C
Temp3--11C
Temp1--18C
Core--25C

I also ran WhoCrashed, and got 9 crashes with the same info, the last of which is this:

On Sun 2/15/2009 3:55:44 AM your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0x9F (0x3, 0x8690B028, 0x869159A8, 0x888412A0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.


Does anyone know what I can do?
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#2
Broni

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Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
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#3
rabidturtle2501

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Thanks for helping :)

Here are the files...

Attached Files


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#4
Broni

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All crashes point to sbp2port.sys, which is 1394 mass-storage driver (firewire).
Hopefully, this will help: http://support.microsoft.com/kb/929762
Always keep your Windows up to date.
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#5
rabidturtle2501

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hmm...

I downloaded and tried to install the update, but it said that it "does not apply to my system." I'm running Vista 32-bit, and that's the version I downloaded--I double checked. That update doesn't appear on the list under Windows Update, either.

The only firewire device I'm running is a single external hard drive. I can switch over to USB if that will solve the problem. what do you think?
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#6
Broni

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1. Are the Windows updates current, including SP1?
I checked my updates, and KB929762 was installed on 11/4/2007. Double check your list.

2.

The only firewire device I'm running is a single external hard drive. I can switch over to USB if that will solve the problem. what do you think?

Probably good idea.
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#7
rabidturtle2501

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All updates listed as "important" have been installed, including SP1. I looked through both my installed updates and available updates, and KB929762 doesn't appear anywhere.

Since my last post I also tried twice to install a couple of "recommended" updates, and got the BSOD with the same error name that I've been getting randomly otherwise. I then changed the external drive to USB and disabled firewire completely, and was able to install the updates without a problem. I also opened a bunch of programs at the same to see if I could cause anything to crash, and had no problems.

I guess it may be too soon to tell if the problem is completely taken care of or not, but I've had no BSOD so far since disabling firewire, and that's a good thing.

Thank you very much for your help :)
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#8
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That's good news :)
After switching from firewire to USB, did you actually try to install KB929762 again?

Edited by Broni, 15 February 2009 - 05:07 PM.

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#9
rabidturtle2501

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I didn't at first, but I just tried it, and got the same "does not apply" message. I have no idea what to think about that...
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#10
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I think, it may be because you have SP1 installed, and probably that update is included in SP1.
For now, let's see, if your computer stays away from BSODs.
If you wish, I can upload my sbp2port.sys file, so you can replace your file, in case, it's corrupt.
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