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BSOD:0x124 issue under Vista SP1


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#1
Rongbin11

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Hello,My PC met a BSOD:0x124 issue,I analyse the dump file with windows debug tool,it seems that caused by hardware issue.

But I don't know about below analysis,could you give me some suggestion from the analysis? Appreciated!!

configuration:
CPU: CORE2QUAD Q8200 2.33G
Memory: Micron 2GBx2
HDD: Seagate 1T
Graphic: GF GT120
OS: Windows VISTA SP1



*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 881e9020, b2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, MCA_ASSERT
Arg2: 881e9020, Address of WHEA_ERROR_RECORD structure
Arg3: b2000040, High 32 bits of MCi_STATUS MSR for the MCA bank that had
the error
Arg4: 00000800, Low 32 bits of MCi_STATUS MSR for the MCA bank that had
the error

Debugging Details:
------------------


WHEA_ERROR_RECORD: !errrec ffffffff881e9020

BUGCHECK_STR: 0x124_GenuineIntel

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 9

STACK_TEXT:
8b71b488 81fd58b5 00000124 00000000 881e9020 nt!KeBugCheckEx+0x1e
8b71b4dc 81cd6928 881e9020 85318698 85318698 hal!HalBugCheckSystem+0xe1
8b71b508 81fd57c9 85318698 00000000 8b71b544 nt!WheaReportHwError+0x1d0
8b71b518 81fd5ea7 00000003 85318698 00000000 hal!HalpReportMachineCheck+0x31
8b71b544 81fd199f 8b716130 005f0070 0061006f hal!HalpMcaExceptionHandler+0xf7
8b71b544 81c68380 8b716130 005f0070 0061006f hal!HalpMcaExceptionHandlerWrapper+0x77
8b72fb00 81fd8823 ffd070f0 00000020 84b90008 nt!READ_REGISTER_ULONG+0x4
8b72fb20 81fd8c65 8b72fb60 81c6798f 00000000 hal!HalpQueryHpetCount+0x4b
8b72fb28 81c6798f 00000000 81cd12dc 00000020 hal!HalpHpetQueryPerformanceCounter+0x1d
8b72fb30 81cd12dc 00000020 00000010 846ca008 nt!EtwpGetPerfCounter+0x8
8b72fb60 81c67b4c 00000020 8b72fb88 8b72fba8 nt!EtwpReserveTraceBuffer+0xce
8b72fbb4 81cd10be 8b72fbe0 00000000 00000002 nt!EtwpLogKernelEvent+0x1b1
8b72fc00 81cd11c7 00000f43 20004000 00000008 nt!EtwTraceTimedEvent+0xa5
8b72fc2c 81c697c8 8ecc1c2f 0000a201 35e3827c nt!PerfInfoLogInterrupt+0x43
8b72fc64 81c69689 badb0d02 000000a2 8b72fcf8 nt!KiChainedDispatch2ndLvl+0xfc
8b72fc64 8a988406 badb0d02 000000a2 8b72fcf8 nt!KiChainedDispatch+0x29
8b72fce4 8a98934d 81cd1de4 86e121f8 8b715f90 intelppm!C1Halt+0x4
8b72fce8 81cd1de4 86e121f8 8b715f90 8b72fd50 intelppm!C1Idle+0x5
8b72fcf8 81cd1d32 86d5bbb0 00000000 85372d78 nt!PpmCallIdleHandler+0x2e
8b72fd50 81ccaea1 00000000 0000000e 00000000 nt!PoIdle+0x2d1
8b72fd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_GenuineIntel

BUCKET_ID: 0x124_GenuineIntel

Followup: MachineOwner
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#2
Broni

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Are you running 64-bit Vista?
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#3
Rongbin11

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It's 32-bit VISTA.
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#4
Rongbin11

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Is it hardware issue??
Please tell me more!!
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#5
Broni

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Navigate to: C:\Windows\Minidump folder.
If you see more .dmp files, zip all of them, and attach zipped file to your next reply.
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#6
Rongbin11

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Why I always meet 'Upload failed.You are not permitted to upload this type of file' while I upload dump file???

Please...
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#7
Rongbin11

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Attached mini-dump file !!! Thank you very much!!

Attached Files


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#8
Broni

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Now, you know :)
They have to be zipped. You can't upload .dmp files.
Board rules.
I need some time to check them.
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#9
Rongbin11

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Hi Broni,
Thank you for your kindly help!!
Waiting for your good news!!
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#10
Broni

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Unfortunately, when I try to unzip the file, it says it's empty.
Are you sure, you put some files in?
It looks too small (19k).
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#11
Rongbin11

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Hi Broni,

Attached again. It's OK.

Last file maybe broken! So sorry!!

Attached Files


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#12
Broni

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There was only one file, correct?
Tell me more about the circumstances of that error.
When did it happen? Only once, or more times?
Is your computer operable?
Etc.
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#13
Rongbin11

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Yes. I only catched the dump file.

This issue occured when I playing DVD movie. It's occured only one time.
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#14
Broni

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Well, if it happened only once, then I don't think you have anything to worry about.
Single errors happen.
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#15
Rongbin11

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Really??
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