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Combofix not rebooting the machine


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#1
prakhya

prakhya

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I am running the combofix to clean the Virtumonde trojan from my machine. Following the instructions I run the tool. Now it says

Rebooting Windows... Please wait
Please allow ComboFix to reboot the machine.
Warning !! Do not manually reboot the machine yourself

It is been more than 30 minutes and it still at that prompt and doing nothing.

I noticed there is no hard disk activity or anything. I read some posts and some people have tried to restart manually etc but it crashed.

I couldnot find any other way to continue from here. Could you please help me? I dont want end up reinstalling OS and all...


Thanks in Advance
Bharat
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#2
prakhya

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After waiting for more than 2 hours I lost the internet connection and as the combofix couldnot reboot automatically, I have rebooted it manually.
I was able to boot without any issues and combofix generated the log report.

Please find the report attached and suggest for any further steps to be done to remove malicious viruses or spyware.

Thanks in advance,
Bharat

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