I upgraded windows ME to windows XP professional. Everything runs fine, monitor, keyboard, mouse, drivers etc.
The problem I'm having is after logging into windows, and the desktop should come up I get an error say that WINDOWS EXPLORER.EXE needs to shutdown. My desktop only has a black screen. I try to manually open exporer.exe through task manager and I get the same error. I have tried system restore, it restored but didn't fix the problem. Here is my HI JACK THIS log:
Logfile of HijackThis v1.99.1
Scan saved at 5:59:38 PM, on 05/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\msqk.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\mspu.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Documents and Settings\bobbie\My Documents\My Videos\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdgqz.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {A0083F7A-2AD2-24A2-EE68-8180CE852F9B} - C:\WINDOWS\atllc32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [DUReg] %SystemRoot%\System32\rundll32.exe %SystemRoot%\System32\setupapi.dll,InstallHinfSection DefaultInstall 132 %SystemRoot%\inf\dureg.inf
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe /auto
O4 - HKLM\..\Run: [mspu.exe] C:\WINDOWS\system32\mspu.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: Win32 Classes -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.co...UC/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115585970744
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\msqk.exe" /s (file missing)
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
I know that I may have some spyware..because I get POP UPS galore. I have run Microsoft Antispyware program, Adaware 6, spybot, cwshredder, PC Bug Doctor, Mcaffe virus scan, Bazooka, Spywareblaster, Super Ad Blocker and Xoft Spy, but still spyware is present. I don't think that the explorer.exe problem is spyware related, but I don't know much that's why I'm here. Can anyone help? And just for the record I am only moderately computer literate. THANKS BUNCHIES
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