[julie61]

I have just bought a new laptop with windows vista and i am having trouble with my internet connection. I have a t mobile connection i managed to get onto facebook but then it went to cannot display the page can anyone help please

[Advertisements]

What browser, version?
Did you try different browser?

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

[Broni]

What browser, version?
Did you try different browser?

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

[jcgriff2]

Hi -

Did your system come with a pre-installed Internet Security package such as NIS, KIS, McAfee, etc... ? Did you install any such software? If so, it needs to be removed using the company's removal tool.

NIS - ftp://ftp.symantec.com/public/english_us_...emoval_Tool.exe
KIS - http://support.kaspe.../?qid=208279463
McAfee - http://service.mcafe...spx?id=TS100507

Download to desktop; go to desktop, right-click on Removal Tool, select "Run as Administrator". Upon completion, re-boot to allow the removal of boot and kernel drivers.

Reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply, OK

Install 1 anti-virus only - AVG Free Edition is good one - http://free.avg.com/...us-free-edition
You can always change later.

Good Luck to you.

Regards. . .

jcgriff2

[smith134]

Are you facing same problem with any other web site?
Try to disable your security software. Like your windows firewall and your antivirus firewall.

Edited by smith134, 15 April 2009 - 03:55 AM.