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Screen Issue, can't get computer to start in normal mode


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#16
usasma

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Either include fewer events (to slim down the file size), or start copy/pasting to get the stuff into your posts.
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#17
atunagur

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Last 9 system errors

Attached Files

  • Attached File  1.txt   241bytes   302 downloads
  • Attached File  2.txt   280bytes   201 downloads
  • Attached File  3.txt   274bytes   219 downloads
  • Attached File  4.txt   278bytes   211 downloads
  • Attached File  5.txt   278bytes   214 downloads
  • Attached File  6.txt   282bytes   217 downloads
  • Attached File  7.txt   203bytes   201 downloads
  • Attached File  8.txt   282bytes   211 downloads
  • Attached File  9.txt   287bytes   208 downloads

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#18
atunagur

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Application error

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#19
usasma

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These all appear to be errors from when you were in Safe Mode. Some errors are to be expected in Safe Mode as all the services don't start there. Do you have any errors from normal mode?
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#20
atunagur

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Try these. When the screen issue happens, it's usually when I'm trying to turn on the computer, it doesnt get to normal mode... I can only get into safemode. But, it was working in normal mode for a while last night, and the screen thing happened when i tried to login to messenger, these are the logs from then. (at least they should be, its from that time...)

Attached Files

  • Attached File  1.txt   274bytes   199 downloads
  • Attached File  2.txt   278bytes   205 downloads
  • Attached File  3.txt   278bytes   183 downloads
  • Attached File  4.txt   282bytes   211 downloads
  • Attached File  5.txt   203bytes   194 downloads
  • Attached File  6.txt   287bytes   215 downloads
  • Attached File  7.txt   282bytes   207 downloads
  • Attached File  8.txt   172bytes   221 downloads

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#21
usasma

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This is a bunch of DCOM errors along with 1 Terminal Services error (that indicates it's in Safe Mode).

Can you check to see if Terminal Services is started (when in Normal mode). To do this, go to Start and type in "services.msc" (without the quotes) and press Enter. Scroll down the list to locate the Terminal Services service.

If it's not started, try and start it (right click on it). Also, make sure it's set on Automatic, then reboot to see if it starts itself.
Let us know about this, as it brings up 2 concerns (registry permissions and service startup states).

Do you have your Vista installation disk? What does it say on the face of the disk? (I'm starting to lean towards a repair install (in-place upgrade) to fix the errors that you're having).
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#22
atunagur

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I couldn't get my computer to start-up in normal mode yesterday, but it's working now.

Okay, so I have to things listed as Terminal Services. They are both started.

The first one is set at Automatic, and its a network service. The second one is manual and it is a Local System

the front of my vista cd says windows anytime upgrade...
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#23
usasma

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Did the computer come with Vista installed on it already? Does the computer have a Windows Vista sticker on it with a product key listed (the sticker is on the bottom of HP laptops)?

If it didn't come with Vista pre-installed, did you use the Anytime Upgrade DVD to upgrade to Vista? Do you have the product key from the upgrade? Have you made the HP recovery disks using the Recovery Disk Creation wizard? Usually (with HP's) you'll need 3 DVD's to complete this.
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#24
atunagur

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The computer came pre-installed with vista and i have recovery disks that they made for me when i bought it. I'm really not sure if i want to completely re-vamp it though. Can you give me instructions on how to do it?
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#25
usasma

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Well, that rules out the repair installation - you can't usually do that with the HP recovery disks.
I've read somewhere recently about issues with the video cards on some HP laptops. Check this link to see if you're system is affected: http://h10025.www1.h...n...189&lang=en

If not, then I'd suggest downloading the most current WHQL certified drivers from the nVidia website (don't let it autodetect).
Then uninstall your current video drivers through Control Panel...Programs...Uninstall a program
Reboot the system (dismissing any Found New Hardware dialogs) - into Safe Mode
Then install the new video drivers by double clicking on the freshly downloaded one's
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