i tried deleting the lower and upper filters and doing system restore to a few other dates still nothing.
my other problem is the internet. i tried to reboot vista completely disconnected everything but the mouse and keyboard and it told me i needed a backup disc, which i cannot create because the burner drive does not work, my only option was to cancel reboot and shut down or load vista normally.
when i turned it back on, i tried to reconnect to the internet and it just did not work anymore. i called my isp and after trying a few things out they said it was a problem with the computer and i need to call the manufacturer. they eventually told me i would have to send the tower in.
the modem connects to Local Only and when i right click on the icon on the bottom right and diagnose the problem it says Limited or No Connectivity, but the modem says its connected. internet explorer and firefox as well come up with Page Cannot Be Displayed.
somebody please tell me i can fix this without going through the hassle of sending out my computer and not having it for 1-2 weeks! i ran antivirus scans and no potential threats were found so i dont know what else it could be.