[srobison]

Hello everyone,
I was online playing Lord of The Rings Online, and my computer froze on me. I had to do a manual restart, and when I booted up was unable to connect to the internet due to limited connectivity. However I have a laptop (which I am on now) that is also connected to my router, and it is able to surf the internet fine. I just spent about and hour and a half on the phone with an at&t tech support person who was unable to help me at all. Basically she said my modem was fine and she thought something was wrong in my computer. I have checked my device manager and it says my network card is working fine. It is a integrated network adapter in a nforce 650i SLI chipset board(P6N Platinum).

Any help would be grealy appreciated!

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Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

Edited by DragonMaster Jay, 13 June 2009 - 02:13 AM.

[DragonMaster Jay]

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

Edited by DragonMaster Jay, 13 June 2009 - 02:13 AM.

[srobison]

I cant connect to the internet is there anyway I can connect to my computer on my laptop, through my router in order to send the file there? I.E. setup a network?

[srobison]

Disregard the last message I just put it on a flash drive.

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer SAMMY-PC
Generator Sammy
Operating System Microsoft Windows Vista Media Center Edition 6.0.6001 (WinVista Beta)
Date 2009-06-14
Time 18:15


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows Vista Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SAMMY-PC
User Name Sammy

Motherboard:
CPU Type 2x , 2400 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 8192 MB
BIOS Type Unknown
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter GeForce 8800 GT
Video Adapter GeForce GTX 295
Video Adapter GeForce GTX 295
Monitor Generic PnP Monitor [NoDB]

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller NVIDIA nForce Serial ATA Controller
IDE Controller NVIDIA nForce Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller Microsoft iSCSI Initiator
SCSI/RAID Controller Silicon Image SiI 3531 SATA Controller
Disk Drive WDC WD32 00AAKS-00B3A SCSI Disk Device (298 GB)
Disk Drive USB DISK 2.0 USB Device (964 MB, USB)
Optical Drive HL-DT-ST DVD-RAM GSA-H55N ATA Device
Optical Drive TSSTcorp CDDVDW SH-S202N ATA Device
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) 305234 MB (115122 MB free)

Input:
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard Standard PS/2 Keyboard
Mouse HID-compliant mouse
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter NVIDIA nForce 10/100/1000 Mbps Ethernet (169.254.163.9)

Peripherals:
Printer Fax
Printer HP Deskjet F2200 series
Printer Microsoft XPS Document Writer
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device Generic USB Hub
USB Device HP Deskjet F2200 series (DOT4USB)
USB Device HP DeskJet F2200
USB Device Logitech USB Headset
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support

[srobison]

I got a network card today, and when I get home I am going to put it in to see if my on board network slot burned up or something.

[DragonMaster Jay]

Let us know how that went. I am gathering some info about your log. I should have some info soon!

Edited by DragonMaster Jay, 15 June 2009 - 03:03 PM.

[srobison]

Alright thank you!

[srobison]

Its working I am on the internet! However the fact that my network card is integrated kind of worries me, should I be worried about my MB?

[DragonMaster Jay]

Not at all, don't worry. You are in good condition if you are on the internet.

[srobison]

Alright thanks again for all the help, I guess everything else looks ok on my Everest Report? I have had some concerns as to whether my video card setup was right, because I am running a gtx 395 and an 8800 gt in Sli, but I have one doing straight physx pocesses and the other for video.

[srobison]

Update*
I have been running fine for the past week, then today I received and BSOD saying interrupt exception not handled, I rebooted and got the same message. any ideas?

[srobison]

ran fine for a while until I started up lord of the rings online, then it gave me the bsod, this makes me think it is a video card problem.

[DragonMaster Jay]

How to capture an event log and upload it to the forum:

• First, open Event Viewer by clicking Start -> Run -> type eventvwr.msc and press ENTER.
• In the Event Viewer please right click the requested event log (i.e. Application, system, etc...) and click Save Log File As.
• Please save the logfile to your desktop and give it a recognizable name.
• Do this for each log that has been requested.
• When you are finished saving the necessary logs, close Event Viewer.
• On your desktop find the saved log files. Hold the CTRL key and click to select each event log.
• When all event logs are selected, right-click one of them, click Send to -> Compressed Zip Folder.
• A new .ZIP file will have been created on your desktop. Please attach that file to this forum in your next reply.

[srobison]

Ok here we go...I think

Attached Files

•  Computererrors.zip   19.71KB   188 downloads

[DragonMaster Jay]

Your keyboard and mouse driver are corrupt. That was per the i8042prt error. The other few errors will merely solve themselves, especially the WMI (System Information) Service. There is an error about pagefiles, which means the BSOD could not do a complete dump of memory. No big deal.

Here is the solution:

Right click My Computer and click Properties. Left click the Hardware tab and then left click the Device Manager button.

Find the Keyboard and Mouse, right click on it and click Uninstall. Reboot. The system will find the drivers necessary on Reboot. If any specific driver is needed, Windows will prompt you. Otherwise, that will stop the blue screen.

Do that for now, and then after that we will see what else we can solve.