Any suggestions?

Windows update won't work
Started by
TP_Greenock
, Jun 17 2009 04:00 AM
#1
Posted 17 June 2009 - 04:00 AM

Any suggestions?
#2
Posted 17 June 2009 - 02:03 PM

What error message do you get when you attempt to start BITS?
#3
Posted 17 June 2009 - 06:11 PM

How to capture an event log and upload it to the forum:
- First, open Event Viewer by clicking Start -> Run -> type eventvwr.msc and press ENTER.
- In the Event Viewer please right click the requested event log (i.e. Application, system, etc...) and click Save Log File As.
- Please save the logfile to your desktop and give it a recognizable name.
- Do this for each log that has been requested.
- When you are finished saving the necessary logs, close Event Viewer.
- On your desktop find the saved log files. Hold the CTRL key and click to select each event log.
- When all event logs are selected, right-click one of them, click Send to -> Compressed Zip Folder.
- A new .ZIP file will have been created on your desktop. Please attach that file to this forum in your next reply.
Edited by DragonMaster Jay, 17 June 2009 - 06:12 PM.
#4
Posted 18 June 2009 - 02:07 AM

Is this what you needed?
Attached Files
#5
Posted 18 June 2009 - 10:37 AM

An error 8007007a is an insufficient buffer error
Some results equate it with difficulties with SQL Server
Other results for the Event ID show issues with the TPM for onboard login/security devices.
What's the exact make and model of your system?
Have you added any extra security type devices to it?
Some results equate it with difficulties with SQL Server
Other results for the Event ID show issues with the TPM for onboard login/security devices.
What's the exact make and model of your system?
Have you added any extra security type devices to it?
#6
Posted 20 June 2009 - 07:34 AM

Compaq Presario C700
I have AVG free and super antispyware on this
I have AVG free and super antispyware on this
#7
Posted 20 June 2009 - 09:24 AM

I'm at a loss here. I'd suggest (if there are no further replies) that you open a support incident with Microsoft. This KB article will detail the steps that are necessary: http://support.microsoft.com/kb/193385 (From what I understand, assistance w/Windows Update issues is free).
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