Edited by wilson zhu, 26 June 2009 - 01:14 AM.

Acer Aspire 4720z KSoD
#1
Posted 20 June 2009 - 03:11 PM

#2
Posted 20 June 2009 - 03:23 PM


That problem points to there being an error on the Harddrive. Do you have a Windows CD you can use to run a chkdsk /r on the harddrive?
#3
Posted 20 June 2009 - 04:11 PM

Edited by wilson zhu, 21 June 2009 - 03:12 AM.
#4
Posted 20 June 2009 - 04:20 PM

1. Download and burn a diagnostics CD such as UBCD at ultimatebootcd.com and run a Harware Diagnostics and Repair Tool.
2. Take it in to the shop where they will have a Windows CD they will use to repair it.
3. Take the harddrive out and plug in into another computer that has a working OS to run diagnostics on it and make a backup of the data.
4. Buy a new harddrive and/or reinstall Windows.
Edited by NeonFx, 20 June 2009 - 04:22 PM.
#5
Posted 20 June 2009 - 04:38 PM

Edited by wilson zhu, 21 June 2009 - 03:10 AM.
#6
Posted 20 June 2009 - 04:39 PM

#7
Posted 20 June 2009 - 08:19 PM

If so, go to Start and type in "cmd" (without the quotes)
Right click on the CMD.EXE that appears at the top of the search box and select "Run as administrator"
Then, in the black window that opens, type "chkdsk /r" (without the quotes) and press Enter
It'll tell you that it can't do it right now, and will ask if you want to schedule it for the next reboot.
Answer Y (for yes) and press Enter.
Reboot the system.
Also, if you can get into the Safe Mode screen there may be an option to Repair your computer there - if so, select it and let it run the tests.
#8
Posted 21 June 2009 - 03:13 AM

#9
Posted 25 June 2009 - 10:39 PM

EDIT: I've looked around online and now i'm running 'chkdsk c: /f'
Edited by wilson zhu, 25 June 2009 - 10:56 PM.
#10
Posted 25 June 2009 - 11:54 PM

#11
Posted 26 June 2009 - 01:09 AM

#12
Posted 26 June 2009 - 05:09 PM

Try running chkdsk /r
If still having problems, can you boot successfully into Safe Mode?
Edited by usasma, 26 June 2009 - 05:11 PM.
#13
Posted 26 June 2009 - 06:19 PM

Edited by wilson zhu, 26 June 2009 - 06:23 PM.
#14
Posted 27 June 2009 - 06:23 AM

These reasons are still valid for Vista, but there are other things that can cause it.
So, IMO, the next step would be to run a bootable hard drive diagnostic. Instructions here: http://usasma.vox.co...iagnostics.html
If that passes, then we're looking at some registry "diving". Are you familiar and comfortable with editing the registry (and do you know how to back it up?)? I've done a bit of research on these problems and have found a suggestion or two that may help.
BTW - have you visited the Malware forum to get a scan of the system? Malware can cause this to happen also. Here's a link to it: http://www.geekstogo...emoval-f37.html
#15
Posted 05 July 2009 - 11:16 PM

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