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norton detected Bloodhound.W32.EP virus and cant fix it. I went to several sites to do an online virus scan but It wont allow me to do the scans because of errors or whatever. I also tried to download a free trial version of Avg and a couple others also wont allow me to download them. What Can I do to get rid of this? Please Please Help Me!! :tazz:
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first get the full filename of the virus u can get it by norton by checking the reports
then go to search and type in the full filename don't open it but scan it again to make sure its the one then try to delete it if u coudn't try changing the name to something else or u could go in safe mode and then delete it.
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Previous advice is good.

Note: Norton and other antivirus programs sometimes cannot delete files, simply because they have their attribute set to something like 'system' or 'read-only' files.

So, if you've located the file (write down it's location and exact name, you'll need it later), and can't delete in safe mode, do this:

Restart PC with boot floppy or CD

You'll need a command prompt, best to run in DOS (low level).

If going via windows interface, click on Start -- Run -- type 'command' -- click on OK

Navigate to the directory where the infected file was, e.g. cd c:\windows

You're going to be running the 'attribute' command, so type 'attrib /?' (leave out quotes)

This will display the help for the setting/changing attributes.

You need to use the same syntax as displayed in the help instructions.

So, navigate to the folder with the infected file, then type in 'attrib' [space][file name of infected file]

This will display the attributes of the infected file - I suspect it will be either 'S' - System File, or 'R' - Read Only file.

You need to clear this, eg:

Say the infected file was winlogo.gif

and those clever virus writers have given it the attribute of being a system file, you would type this:

attrib /-s c:\windows\winlogo.gif

upon hitting the enter or return key, you will delete this attribute.

Check by doing the following:

attrib c:\windows\winlogo.gif

Attribute should be cleared.

Norton cannot do this, I'm mystified why it can't provide instruction on how to do this, probably frightened that customers will fry their info!

:tazz: So am I - so if you're not at all comfortable working with DOS, don't do it.

But this does work, removing the attrib and restarting in safe mode, will allow you to delete the file.

Tip: If you're attempting to delete the file in Windows, it may be an invisible file, so you you may have to change folder options to view hidden/system files.

;) Good luck

DaveB - LinuxWannabee

This should
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