[dmartinez04]

Hi, lately it seems like my computer seems a little more sluggish but the main problems is that it keeps freezing on me when I'm using my browser sometimes. Internet Explorer will stop responding and the task manager sometimes stops responding too so I either have to restart it or sometimes I'll close the laptop and then log back in but it keeps doing it at times. I just want to make sure everything is running correctly since I've already ran some virus scans and checked for malware. Let me know anything I need to provide to get some help or any information would be helpful.

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

[Broni]

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

[dmartinez04]

Ok, here goes:

Intel® Celeron® CPU 540 @ 1.86 GHz 1.86 GHz
2.00 GB of RAM

Hard Drive size is 110 GB and free space is 50.3 GB

I currently have AVG Anti-Virus Free 8.5 and also have Spybot Search and Destroy.

And the Core temperature reading is ranging from 0.50 C to 0.58 C right now, which is the only temperature showing.

[Broni]

And the Core temperature reading is ranging from 0.50 C to 0.58 C

Do you mean 50C-58C?

Download, install, and run Whats Running.
Click on Take snapshot in the left pane.
New pop-up window will open.
Click on Save snapshot, and save the file as snap (.xml extension will be added automatically) to know location.



Zip the file, and attach it to your next reply.

[dmartinez04]

Oh yes sorry, its Core 0: 50C - 58C.

Attached Files

•  snapshot.zip   110.75KB   1725 downloads

[Broni]

You surely have a lot of startups, some of them unnecessary.

Let's try this test first.

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

[dmartinez04]

Well it seemed to help, hasn't really frozen like before but still seemed to go slow sometimes and kind of pause for a bit. The core temperature has now been ranging 46C to 52C, usually hovering around 48C to 50C. I'm not sure if that was really the problem since I've only recently been having this problem but yet most of the startups have been the same for a while.

[Broni]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[dmartinez04]

Alright I will, thanks.