He starts up the laptop and he'd be alerted with a popup named "Windows Installer". And this continues everytime he does something on the laptop. So if he right clicks anything, "Windows Installer" would pop up asking him to install Symantec Antivirus. Everytime he double clicks and try to run a program or open a file, the "Windows Installer" would pop up too. But this happens only for the first time of an event. Say he right clicks on anything for the second time after starting up the computer from fresh, the "Windows Installer" doesn't prompt him again. But it still happens if he does something for the first time.
I'm not too sure if this is a malware or a software/driver problem. Hopefully there won't be a need for any logs but if there is, I can get back to you guys with it in a jiffy. So no problems on that.
Let me know if I can enrich you guys with any logs.
Thanks a bunch!
Jay