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RAM upgrade issues (perceived or real) in a new Cyberpower Gaming PC


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#1
benherrmann

benherrmann

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Hello all...

I just purchased a Cyberpower gaming PC (a GXi3000CSTV2 on a great close out price) - and I'll be using it mainly for photography work. It features an i5 CPU and has 32 Gig of DDR5 6000 RAM installed.

I mistakenly ordered and inserted an additional 64 Gig of DDR 5 5600 MHZ of RAM and after removing the RAM that was in there and replacing it with the new RAM, I was flabbergasted to see that the PC would not load windows 11. I've since returned that RAM and put the old RAM back in (specifically in the original slots 1 and 3). After reinserting the RAM, the PC started acting like it did with the other RAM, and seemingly took like 30-60 seconds just to boot up. That had me scared for a moment, wondering if I had damaged the PC.

I have a few questions:

1. Firstly, there are 4 RAM slots on my Motherboard and Cyberpower had installed two 16 Gig modules - one in slot 1 and the other one in slot 3. This begs the question, why didn't they insert those in slots 1 and 2?

2. Secondly, why would the PC load very slowly after reinserting the RAM?

3. Thirdly, when the new (correct) RAM arrives - this time from the same manufacturer (T-Force) and model number (which is DDR5 6000Mhz CL38), do I remove the two 16 Gig modules and insert the two 32 Gig modules in the same place (slots 1 and 3)?

4. Finally, with slots 2 and 4 being open, could I then reinsert the two 16 Gig modules that I originally had, in those slots - thus giving me 96 Gigs of RAM?

5. Or, can I place the two new 32 Gig modules in slots 1 and 2, and then put the two 16 Gig modules in slots 3 and 4?

I know - lots of questions, but I need to learn here. Thanks in advance for any help.

Ben Herrmann
Fuquay-Varina, NC


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#2
benherrmann

benherrmann

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The Speccy report is at:

 

https://speccy.pirif...2leWG0rmqJk3q2H

 

The exact CPU model is: i5-14400F up to 4.7Ghz. Purchased from Costco the other day - perhaps it's a special model. I couldn't tell you what generation that CPU would be, perhaps you know?

The motherboard is:

Manufacturer: Asrock
Model: B760M-C
Chipset vendor: Intel
Chipset: Raptor Lake


To be honest, although I've been using PC's for a long while now (since the mid 90's), I still consider myself an amateur when it comes to the technical aspects of it all.

Alright, am I correct in assuming that it would be best just to have the memory modules in slots 1 and 3 (the way the PC was configured) - and just upgrade the RAM in those two slots. Or, could I insert four 32Gig RAM modules into the four slots to boost my RAM content?  I need as much RAM as possible because of heavy photographic work and the latest versions of Photoshop and other professional software just eats RAM big time.

 

I called Cyberpower the other day and talked to their technical support.  They were able to pull up my model PC right away and I was told that the Motherboard can handle up to 256 Ghz of RAM.


Edited by benherrmann, Today, 05:34 AM.

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