[DJ Synth]

Hey, I know there's plenty of these threads, but I don't understand them. My computer IQ isn't as good as the person with the same problem who has a lot more description to provide when asking for help.....For ex. he/she provides logs and stuff, and I don't even know what logs are.

I have the same problem, and i'm pretty sure of it. It's the same thing when I search into google and click on a link only to be redirected to something else. Can someone please help me?

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Hello DJ Synth and welcome to Geeks to Go! I'm Dave and I'll be helping you to clean your computer.

The first thing I need you to do is go to this page and follow the instructions there: Malware Cleaning Guide - Please Read Before Starting a New Topic. These are the steps that we need you to perform before attempting a removal of malware from your computer. I know it's a lot of instructions, take your time to go through them step by step and do everything carefully, and you should have no trouble.

If you're still experiencing problems after following all the steps in that thread, then please post the following logs here for me to take a look at:

• Malwarebytes' Anti-Malware log
• OTListIt.txt and Extras.txt, in the same location as the OTL program.
• Rooter log located at C:\Rooter.txt

Once you've posted those logs for me I'll take a look at them and see where we need to go from there .

Cheers,
Dave

Edited by Transience, 13 July 2009 - 06:34 AM.

[Transience]

Hello DJ Synth and welcome to Geeks to Go! I'm Dave and I'll be helping you to clean your computer.

The first thing I need you to do is go to this page and follow the instructions there: Malware Cleaning Guide - Please Read Before Starting a New Topic. These are the steps that we need you to perform before attempting a removal of malware from your computer. I know it's a lot of instructions, take your time to go through them step by step and do everything carefully, and you should have no trouble.

If you're still experiencing problems after following all the steps in that thread, then please post the following logs here for me to take a look at:

• Malwarebytes' Anti-Malware log
• OTListIt.txt and Extras.txt, in the same location as the OTL program.
• Rooter log located at C:\Rooter.txt

Once you've posted those logs for me I'll take a look at them and see where we need to go from there .

Cheers,
Dave

Edited by Transience, 13 July 2009 - 06:34 AM.

[Transience]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.