[slmac01]

I have a Sony Vaio laptop that runs Windows XP Home. I have set the computer to "never" shut down. Yet after about 1 hour, it shuts down on it's own. Does this sound like a heat problem, driver problem, or software problem? It is under warranty but the first thing Sears wants to do is get out the restore CD's. I'd like someones actual advice (other than "don't use Sears"!). Thank you.

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on your next start-up check your event viewer and see what errors are listed...that should at least give you a clue as to what's going on...and by the way, don't use sears...

[nestorey]

on your next start-up check your event viewer and see what errors are listed...that should at least give you a clue as to what's going on...and by the way, don't use sears...

[slmac01]

Thanks...I'll check that out. And....I've learned my lesson.

[noobtech]

Im not too sure on what you should do but if I were in your shoes id double check the options to never shutdown and make sure you have it set to the right power options for example plugged in and battery. Next turn it on and wait about one hour and shut it down yourself, try to shut it down before it shuts down. The power it on again and go into the bios and go toi the hardware monitoring section and look at how hot your cpu is. Usually we dont like cpus to go above 70-80 degrees. Let me know what you find out.

[NOC]

I had that exact same problem with my PC about a year ago. It did turn out that the fan motor had burned out and it was causing an over heat problem. I suspect that on a laptop it wouldn't take an hour to affect your laptop, more like fifteen minutes. However, if you own a Sony Vaio pcg-grz530 you may want to check out this forum.

http://www.hardwarea...ent/topic/8891/

If not, then how is your power supply, is it charging right. Do you leave it plugged in and it remains fully charged? I had that same prob with my laptop (had to buy a new charger).

NOC

[slmac01]

I have a PCG-FRV37. I have double checked my shutdown settings. I rarely run my computer off the battery so it is always plugged in by the charger with the battery also in place. My battery meter always shows 100% charged though. It runs in the toolbar.

[slknight]

I am having the exact same problem and I have the same Vaio (PCG-FRV37). Did you get it resolved?

[gerryf]

I would lean toward heat