The error details were
Error detail: C0000005
and after recently clearing out my system it is now
Error detail: Code FF
I have tried going through the internet for this problem and tried different things. But nothing seems to work.
I looked up the codes and only one was on this web page:
Mircosoft update codes
Also tried this from Microsoft:
but after opening the cmd prompt I get a "System error 5 has occurred" access denied.
Finally I'm not sure if this has anything to do with the problem sometimes a window stating.
"Hotfix Installer stopped working and was closed"
Any help on this would be great.