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Windows Vista Blue Screen


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#1
dagwood387

dagwood387

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Sorry if this is a repeat of someone elses problem- but I figured my error messages/ details may be different.

I have Windows Vista- Dell computer is 6 months old. The past 2 days every time I turn it on, about 5 minutes later I get the blue screen and it re-starts (then its fine). It also happens whenever I upload pics from my camera (when its done uploading and I turn the camera off)

I did a Dell tutorial on fixing it and this is what I got out of it:
Kernal Symbols are wrong- probably caused by ntoskrnlexe (nt+3c6181)
Symbol name nt+4303aa
Followup Name Machine Owner
Image name ntoskrnlexe
Stack command .cxr 0xfffffa60015b91b0;kb
Bucket ID Wrong Symbols
Followup- Machine owner.

I downloaded this "blue screen view" thing I saw in another thread and followed the instructions given- Here is what my errors show:

==================================================
Dump File : Mini083009-01.dmp
Crash Time : 8/30/2009 10:30:08 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`025e3b81
Parameter 3 : fffffa60`015b9798
Parameter 4 : fffffa60`015b9170
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3c6b81
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini082909-04.dmp
Crash Time : 8/29/2009 7:49:16 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa60`14b5a9a8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`026363b1
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4d210
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini082909-03.dmp
Crash Time : 8/29/2009 11:20:51 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`025d9b81
Parameter 3 : fffffa60`015dc798
Parameter 4 : fffffa60`015dc170
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3c6b81
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini082909-02.dmp
Crash Time : 8/29/2009 12:12:24 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02624b81
Parameter 3 : fffffa60`015b2798
Parameter 4 : fffffa60`015b2170
Caused By Driver : tunmp.sys
Caused By Address : tunmp.sys+7bb9d0
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini082909-01.dmp
Crash Time : 8/29/2009 12:05:50 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0267e3aa
Parameter 3 : fffffa60`015b97d8
Parameter 4 : fffffa60`015b91b0
Caused By Driver : raspptp.sys
Caused By Address : raspptp.sys+975170
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini082809-01.dmp
Crash Time : 8/28/2009 10:47:14 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`025e3b81
Parameter 3 : fffffa60`015c0798
Parameter 4 : fffffa60`015c0170
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3c6b81
File Description :
Product Name :
Company :
File Version :
==================================================

I know very little about computer problems and fixing them on this level- I don't understand what any of this stuff means- any suggestions on what my next step might be? thanks!
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#2
NICK ADSL UK

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hi :)
please read this article which has just become available as it may apply to you ?

http://support.micro...kb/975070/en-us
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#3
dagwood387

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hi :)
please read this article which has just become available as it may apply to you ?

http://support.micro...kb/975070/en-us




Thanks- Ill try that next time I get the screen and see if it works- I dont know if I did that update or not though
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#4
dagwood387

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I hope Im not jinxing myself here- I ended up doing a system restore to a few days before the first time it happened- and so far its worked- thanks for taking the time to read my original post-
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#5
NICK ADSL UK

NICK ADSL UK

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I hope Im not jinxing myself here- I ended up doing a system restore to a few days before the first time it happened- and so far its worked- thanks for taking the time to read my original post-

your welcome :)
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