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unable to aceess microsoft & antivirus website (unable to update t

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My PC is install with norton antivirus and suddenly i just get access to do my antivirus update and windows update, and i am unable to access to others virus related web site also please help me. i have re format my pc for 3 times and this updating problem always come back in a week or 2. PLease advice. I am currently using XP2.
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