ok so im trying to help a friend fix her laptop when ever she started it it would go to a blue screen and say insert recovery disc or somthing like that. the make of the laptop is an emachines D620 with an AMd athlon 64 processor how ever the laptop did not come with a windows instalation disc so i done some reserch and found this is quite common in most new machines. upon doin my reserch i found that you could download a recovery disc from the internet and burn an ISO image of it onto a disc the website i downloaded it from was http://neosmart.net/...-disc-download/.
i downloaded the 64 bit version once i created the disc i put it in my friends pc and tryed to repair her pc however when i selected the operating system i wanted to repair it siad the disc was not compatible with the pc i was using.
can anyone help me resolve this issue please
any help is much appreciated
thanks in advance