[crosswise]

I get a resident shield alert message from AVG saying I have this trojan.
Clicking heal or move to vault doesn't help. I can't even get on the internet with my verizon card which is my connection. Always says "can't be executed" when I try something. I can't do anything at all on that laptop. I thought removing IE might help since all the crap that is coming up is using that, but I can't do anything but stare at all the crap that is being put on that computer. Which are, - do I want to download their antivirus etc. or maybe click on [bleep].com or buy viagra. These page titles or addresses come up even though I'm not on the internet. I believe the purpose of this attack is simply to get me to go to one of their sites and give my info so they can rip off my credit card. I think getting on THEIR sites are the only commands this computer will take, if I ever got back on the internet. So how do I use anti trojan, or whatever, types programs? Am I left only with system restore? Or do I do some safemode thing? Computers really are not good for my mental health btw, but I'm forced to participate in order to function in life on so many levels. Thank you.