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iTunes Store Will Not Open after Upgrade


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#1
Rin

Rin

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I had the old version of iTunes and just updated to the newest one...and now I can't get onto the iTunes store; I've tried several things, including what others have suggested outside of the iTunes store. It says to check my network connection to make sure it is active, but I am running all other internet fine (obviously since I am here lol) but Itunes store won't open and I just upgraded it. My Firewall is allowing it, and I have Internet Explorer 6, I believe. I am running on Windows 2000, I believe, as well. Please tell me how to fix this situation! I haven't been able to access since I updated but I was able to connect before on my o;d iTunes. Anyone have any advice?

This is what my diagnostics said:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.24.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 55894953A3BB2AB9

Current user is an administrator.
The current local date and time is 2010-01-01 21:45:36.
iTunes is not running in safe mode.

Video Display Information

ATI Radeon Xpress 1150


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {F8C63463-501B-4C69-9930-306F3D827823}
Description: Dell Wireless 1390 WLAN Mini-Card #2 - Packet Scheduler Miniport
IP Address: 192.168.1.122
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Jan 01 21:02:43 2010

Lease Expires: Sat Jan 02 21:02:43 2010

DNS Servers: 1.1.1.1
1.1.1.1

Adapter Name: {7885A3DA-72E4-4042-91FC-4410B8C6A6A5}
Description: Broadcom 440x 10/100 Integrated Controller #2 - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Dec 26 19:05:56 2009

Lease Expires: Sun Dec 27 19:05:56 2009

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
iTunes has never successfully accessed iTunes store.
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