For some reason, the program goes down within a few hours, and then works OK after re-booting. I can carry out a scan with it successfully, but then it will go down shortly afterwards, and a popup says, "An event has occurred causing Stopzilla to stop running - a reboot is required". I re-boot, it loads OK, I scan and then some time later it stops running again. This happens every day.
I tried uninstalling the program from Control panel, and ran a Stopzilla cleaning program supplied by the Stopzilla support (see attached log). I then re-installed the latest version, but to no avail. The same thing continues to happen - its keeps shutting down.
Now I cant even uninstall the program, as it no longer appears in the Control Panel (Uninstall programs) list. It is on my PC, because I can run a scan with it.
I can find it under All Programs, with an option for uninstall, but when I right click it a pop up says, "Only valid for installed programs" I click OK, and it does nothing.
It appears that the PC doesn't think the program is installed. I have attached a couple of popups that occurred early on in the piece, as well as the log from the Stopzilla clean tool. There is also a device error (that may be unrelated) which Windows flagged.
Can anyone out there help this Ozzie battler please! My understanding is very limited, but I'm having a go!