Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

C:\Windows\AppAtch\AppPatch64\ACGenral.DLL error.


  • Please log in to reply

#1
Jir

Jir

    Member

  • Member
  • PipPip
  • 96 posts
This annoying as heck error keeps coming up whenever I try to install the 64 bit version of itunes.. it says:

msiexec.exe - Bad Image (window title)

C:\Windows\AppAtch\AppPatch64\ACgGenral.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.



Does msiexec.exe hint that it may have to do with Internet Explorer?

Edited by Jir, 14 January 2010 - 03:15 PM.

  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
  • 0

#3
Jir

Jir

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Done and done.. I'm clean of malware, but I still have the problem.
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
A link to your thread, please...
  • 0

#5
Jir

Jir

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
http://www.geekstogo...86#entry1735986
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
You know, funny thing, but my friend called me today about very same issue about installing iTunes 64-bit.
It must be some iTunes issue then.
You may try iTunes forum, or use some substitute program.
  • 0

#7
Jir

Jir

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
I don't think it is an iTunes issue because this also happens when I load other things. (like Photoshop CS4)
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Yeah....
ACGENRAL.DLL is a system file that is part of the group of files that handle compatibility for applications in Windows Vista and Windows 7

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).
  • 0

#9
Jir

Jir

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Trust me, I googled the error and found that solution. It didn't work for me :) (but I'm running it again anyways)
  • 0

#10
Jir

Jir

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
I replaced the AcGenral.DLL's from a good pair I had, and now the error is fixed! :)
  • 0

#11
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Cool :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP